At this year’s Process Mining Camp on 14 – 16 May you are going to meet process miners from all over the world. Sharing experiences with your peers, and getting inspired from what they are doing, is a big part of why we get together as a community.

However, hearing and talking about process mining is not enough. To truly master it, you need to apply it yourself, hands-on. Even things that you thought were simple often turn out to be more nuanced and complicated than you thought. The way to becoming an expert is by trying, failing, retrying another way, and learning from the experience.

Practice makes perfect. Therefore, on the final day of camp, you will follow a sequence of three workshops that let you apply process mining, help you to recognize road blocks, and teach you how to resolve them. Each workshop focuses on one particular aspect of process mining, and they fit together perfectly to give you the complete picture.

What makes the workshops at camp special:

• You work on concrete, realistic scenarios. We designed these workshops specifically to speed up your learning process. They are based on real-life data sets, and they present the same challenges that you encounter in your own process mining projects.

• Benefit from tight feedback loops. During the workshops, you work independently in small groups but are supported by our expert guidance at each step of the way.

• You will be challenged regardless of your current level of expertise. Our workshops are based on real-life cases. They span the gamut from the basics to advanced exercises, in such a way that learners of all stages will take away something new.

• You get direct experience with the three most important aspects of process mining. The workshops cover data, analysis, and organizational skills to help you become a better process miner all around.

→ Sign up for a process mining experience that you can get nowhere else!

Here are some more details about the three workshops on the last day of camp:

Workshop 1 · Discovery and Analysis

Before you can answer your questions about a process, you first need to fully understand it. What is the regular flow, and where are the deviations? Where does the process begin, and where does it end? Once you start analyzing, you will find that you need to refine your initial analysis questions. And eventually, you want to develop ideas for improvements and make projections about the likely effects of these process changes. How exactly do you do all this?

In this workshop, you are going to practice hands-on on a real-life data set. In a series of exercises, you will explore layers of the process in an iteration of discovery, question, and analysis cycles. For each task, we show the resolution and discuss alternative solutions in the group.

Workshop 2 · Data Skills

Data preparation is not something that you can just outsource to IT or data experts in your organization. There are various choices to be made which directly influence the types of analysis you can perform later. Therefore, you need to have a seat at the table and guide the data preparation steps, even if you don’t execute them yourself. But what exactly do you need to pay attention to?

In this workshop, you take a deep dive into the world of data extraction and preparation. You go beyond the fundamentals of case IDs, timestamps, and activities and practice your process mining data skills from all the relevant angles. Based on real-life data sets, you will create event logs for different perspectives and evaluate their data quality so that you know how reliable the data is.

Workshop 3 · Organizational Best Practices

How do you translate process mining insights into changes in your organization? How do you make sure that the improvements stick? And how do you develop your process mining projects into a routine and general practice? The challenges for process mining are not only about technical skills. You also need to take strategic and cultural factors into account.

There is no simple recipe for making process mining successful. However, many different lessons can be derived from both successes and setbacks. By now, we have all been talking about these challenges and our experiences for two days — in the discussion groups, over dinner and drinks, in the breaks, and during the workshops.

In this last workshop, we take a step back and collect what we have learned. You will leave camp with new ideas that you can apply right away.

→ Get your ticket now to join us at this year’s Process Mining Camp! We can’t wait to see you all in Eindhoven in May.

In last week’s Process Mining Cafe, we talked about clickstreams. Clickstreams are the digital traces that visitors leave when they navigate through a website. This data can be analyzed with a process mining tool to understand the journeys customers take on the website. As a result, the website can be made more effective or user-friendly.

Our guest was Irene Strikkers, who told us about her experience of a recent clickstream analysis project. We discussed why the funnels of traditional web analytics are not enough to understand behavior. Do you want to know what exactly process mining adds to a clickstream analysis? Watch the recording of the café here and find out — A big thanks to Irene and to all of you for joining us!

Contact us anytime at cafe@fluxicon.com if you have questions or suggestions about the café.

Have you seen that the Process Mining Café is also available as a podcast? So, if you prefer to listen to our episodes in your favorite podcast player, you can get them all here.

Sign up for our café mailing list and the YouTube playlist, follow Fluxicon on LinkedIn, or add the café calendar to never miss a Process Mining Café in the future.

One powerful aspect of process mining is that you can shape the process view how you need it. For example, when you trim a process, you “cut out” just the part of the process that you want to focus on during your analysis.

But be careful, though! There are nuances in how exactly you want to place your cut. Watch this 3-minute video to learn how to trim your process in Disco.

Customer journey analyses are one of the most interesting use cases for process mining. While classical web analytics limit themselves to plain statistics such as the number of page visits, deeper insights require an analysis of the browsing behavior of the customers on the website.

But how exactly do you do this? For our upcoming Process Mining Café, we have invited Irene Strikkers to tell us about her recent clickstream analysis project. Join us!

The café takes place tomorrow, Tuesday, 25 February, at 15:00 CET (Check your timezone here). As always, you don’t need to register. Point your browser to fluxicon.com/cafe when it is time.

Sign up for the café mailing list here to receive a reminder one hour before the session starts. Or add the time to your calendar if you don’t want to miss it.

Get your ticket for Process Mining Camp 2025 now and join us in Eindhoven from 14 – 16 May!

When you start using process mining, you notice that it seems refreshingly simple to do: You load your data, and – boom – there you have it, a visual map of your process. Easy! You pull the sliders, you play around with some filters, and it is so easy to get to some first, actionable insight about your process. It is truly a transformative experience.

Yet, while the above is certainly true, in reality you are just scratching the surface of what process mining has to offer. Process mining is a whole practice! After discovering a process map, you need to bring in other people, create different views for different stakeholders, refine your initial analysis questions, and measure the impact of changes in your organization. Now we are not in easy country anymore.

If you do not have a lot of experience, it is easy to run into roadblocks and get stuck. And even if you have done this for a while, especially if you are working alone, or when you don’t know many other process miners, it is not always obvious how you can take the next step and get more value out of your process analysis. For this, you need to learn new skills and methodological approaches. You need fellow process miners to give you some tips, and to show you their bag of tricks. And, sometimes, you just need some inspiration: Watching how others are approaching their work can give you lots of new ideas for what to try next.

Process Mining Camp is the place to be if you want to push your process mining practice to the next level. For up to three days, you can immerse yourself in the world of process mining, get out of your comfort zone, and gain a deeper and richer level of insight. You will meet curious and driven process mining professionals from all over the globe, and from all kinds of industries and professions. You will be expanding your horizon, discussing your challenges, learning from each other, and making new friends along the way. And, with a full day of intense, expert-guided workshops, we make sure that you bring home new skills and approaches, no matter your current level of expertise.

Process Mining Camp is the conference for you, the dedicated practitioner who is serious about process mining. You will improve your craft and skills over a series of three days:

• 14 May (Wednesday): Are you still relatively new to process mining? Then, we highly recommend that you join our optional boot camp on Wednesday, just before the regular camp starts. You will learn all the fundamental concepts that you need to understand, so that you can follow the discussions and get more out of camp. This is a great opportunity to combine camp with a condensed version of our renowned process mining training.

• 15 May (Thursday): On Thursday, you will first hear from a series of professionals about their process mining experiences in the practice talks. Learning how others have approached their problems is always helpful, and it gives you inspiration for your own use cases. It also allows us to ease into camp, setting the tone and sparking conversations to come. In the afternoon, you get together in small groups for the discussion roundtables to talk about your own challenges. Finally, during the evening program you will have lots of time to connect and recharge. Get to know your fellow campers, and take the time to follow up on the discussions, questions, and ideas that you had throughout the day.

• 16 May (Friday): On Friday, the last day of camp, you are diving deep during a full day of hands-on practice. You will participate in a sequence of three workshops that each cover different aspects of process mining. We designed these workshops specifically to speed up your learning process, by working on concrete, realistic scenarios that you can normally only get from real-life experience. You will leave camp with actionable insights, new approaches, and best practices that you can apply in your work right away.

Over the years, thousands of process mining enthusiasts from more than 34 countries have joined us at camp. You are going to meet people who apply process mining in their daily practice in completely different contexts. They will help you put your own challenges into perspective. Enjoy the friendly atmosphere, and meet old and new friends from all over the world!

→ Join us at this year’s camp and sign up before 14 March to benefit from the Night Owl discount here.

Camp is our favorite thing each year. We think you are going to love it, too, and we can’t wait to see you all in Eindhoven in May!