To get ready for Process Mining Camp on 21 June this year, we are sharing the recordings from last year’s camp with you. Watch the talks of Machteld and Marianne from the Dutch Police, Sjoerd from AGCO Finance, and Beth from CorVel if you have not seen them yet.

The fourth speaker at Process Mining Camp 2022 was Robin Schouten from VolkerWessels Telecom in the Netherlands. Watch Robin’s talk to see how he calculates the First Time Yield (FTY) for his quality measurement.

Making the business case with process mining and Lean Six Sigma

VolkerWessels Telecom designs, builds and maintains telecommunication networks. Quality and timeliness are essential when delivering these network services to their customers.

Robin is a Lean Six Sigma green belt. In his talk, Robin shows how Lean Six Sigma professionals can benefit from including process mining into their toolbox. He examines classical Lean Six Sigma tools next to their corresponding process mining analyses and shows how they supplement and complement each other.

He demonstrates how he calculates the First Time Yield (FTY) and uses the statistical tools of Lean Six Sigma to determine the statistical significance of the discovered bottlenecks. With the combination of both approaches, process mining and Lean Six Sigma, you can create a detailed business case for your improvement opportunities.

Process Mining Camp 2023 takes place on 21 June in Eindhoven and we have a fantastic program for you. Get your ticket here!

To prepare for Process Mining Camp on 21 June this year, we are sharing the recordings from last year’s camp with you. Watch the talks of Machteld and Marianne from the Dutch Police and Sjoerd from AGCO Finance if you have not seen them yet.

The third speaker at Process Mining Camp 2022 was Beth Borman from CorVel in the United States. Watch Beth’s talk to see how she adapted her analysis approach to the type of process.

Every process requires a tailor-made analysis approach

CorVel is a US provider of risk management solutions for the workers’ compensation, auto, health, and disability management industries. As a project manager, Beth identifies optimization opportunities based on the Theory of Constraints data analysis and process mining. While analyzing several processes, she noticed she could not take the same approach for every process.

For structured processes, the entire process can be analyzed at once. The analysis focuses on identifying bottlenecks, exceptions, and areas of automation. Unstructured processes, like their claims management process, must be analyzed from various angles. You need to be creative and explore smaller pieces or segments. The focus is on finding patterns and standardization opportunities.

Process Mining Camp 2023 takes place on 21 June in Eindhoven and we have a fantastic program for you. Get your ticket here!

To get ready for Process Mining Camp on 21 June this year, we are sharing the recordings from last year’s camp with you.

Sjoerd van der Zee from AGCO Finance was the second speaker at Process Mining Camp 2022. Watch his talk to see how answering one question tends to create new, additional questions.

Peeling the onion: How to move through multiple discovery and analysis cycles

AGCO Finance is a joint venture between the global financial solutions partner DLL and AGCO, an agricultural equipment manufacturer. Sjoerd is working in AGCO Finance’s operations function. He focuses on improving efficiency and service levels.

At first, Sjoerd was reluctant to do the process mining analysis himself. He is grateful that he did so because learning the process mining part is easy if you have the process and domain knowledge.

Process mining has given him a fresh perspective on the different paths and steps in his processes. However, he needed to apply his domain knowledge to iterate through discovery, questions, and analysis cycles. With every new iteration, you will get more of the necessary insights that enable you to take steps to improve your business.

Process Mining Camp 2023 takes place on 21 June in Eindhoven and we have a fantastic program for you. Get your ticket here!

While we are all waiting impatiently for the 12th Process Mining Camp on 21 June this year, we are starting to share the recordings from last year’s camp with you. Time to revisit those stories, refresh your memories, and savor the nice moments. We can’t wait to see you all again this year!

Machteld Oosterhof and Marianne Ravelli from the Politie were the first to take the stage at Process Mining Camp 2022. Watch their talk to see their journey of changing the organizational mindset from making decisions based on guesswork towards being guided by facts.

Making better decisions with process mining

The Police in the Netherlands are composed of ten regional operating units. The human resource (HR) department makes good police work possible by onboarding and supporting all officers and staff to fulfill their daily duty.

Machteld is a business operations specialist, and Marianne is a business controller at the HR shared services center. Traditionally, knowledge workers have been driving process improvements based on their personal expertise and gut feeling. However, most processes in the HR administration are now digitized. Therefore, the ambition is to move towards process improvements that are based on data. Machteld and Marianne share their experiences from three projects, where they showed facts and figures that sometimes confirmed and sometimes refuted assumptions.

Process Mining Camp 2023 takes place on 21 June in Eindhoven and we have a fantastic program for you. Get your ticket by 17 May to benefit from the Early Bird rate and secure your very own camp t-shirt!

In our next Process Mining Café this Wednesday, Rudi and I will go through the most common data challenges and what you can (or cannot) do about them. Join us!

Discuss data requirements and data preparation with us this week, Wednesday, 17 May, at 15:00 CEST! (Check your timezone here). As always, there is no registration required. Simply point your browser to fluxicon.com/cafe when it is time. You can watch the café and join the discussion while we are on the air, right there on the café website.

Sign up for the café mailing list here to receive a reminder one hour before the session starts.

Tune in live for Process Mining Café by visiting fluxicon.com/cafe this week, Wednesday, 17 May, at 15:00 CEST! Add the time to your calendar if you don’t want to miss it.