The Business Case for Process Mining

In last week’s Process Mining Café, we talked with Miguel Angel Gómez from PROA about his process mining project at Chopo Laboratories in Mexico. We discussed the results of their analysis and the benefits they got from the improvement. Interestingly, they did not focus on cost-cutting but increased revenue by 6 million Pesos (350,000 USD) without hiring additional people.

Finding your way to your business case as a process miner is a bit of a chicken-and-egg problem: You first have to do the analysis to determine the improvement potential. So, it can be a good idea to perform a small pilot project. But even afterward, you need to decide how much of the opportunity you can realistically expect to realize. We discussed all this with Miguel and recommend to keep it simple.

You can now watch the recording here if you missed the live broadcast or want to re-watch the café. Thanks to Efe, Axel, Markus, and Jori for the discussion, and a big thanks to Miguel and all of you for joining us!

Here are the links that we mentioned during the session:

Contact us anytime at if you have questions or suggestions for the café.

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Anne Rozinat

Anne Rozinat

Market, customers, and everything else

Anne knows how to mine a process like no other. She has conducted a large number of process mining projects with companies such as Philips Healthcare, Océ, ASML, Philips Consumer Lifestyle, and many others.