You can now watch the video recordings from last year’s camp. If you have missed them, here is the first talk by Eric N. Kildea from Radwell in the United States, the second talk by Stefan Wick from the Universitätshospital Zürich in Switzerland, the third talk by Xhentilo Karaj from Euroclear in Belgium, and the fourth talk by Franck Diafouka, Ruth Zonanashvili, and Mithra Gruber from the European Medicines Agency in the Netherlands.

Our fifth and last speaker was Vanessa Schindler from T4media in Germany. Vanessa showed us what process mining adds to her toolbox as a customer journey analyst. Of course, she still uses web analytics tools like Google Analytics, but process mining helps her focus on the user’s actual behavior. Technically, the data is available without any problems: The Case ID is the user on the website, the Activity is the website’s page name, and the Timestamp is the time of the visit. What is difficult is the complexity of the user journeys: The data needs to be simplified to answer targeted questions. Watch Vanessa’s talk to see how you can better understand the customer journey based on process mining.

For this year’s camp, this is your last chance to get your ticket here.

— See you all in Eindhoven this Thursday!

You can now watch the video recordings from last year’s camp. If you have missed them, here is the first talk by Eric N. Kildea from Radwell in the United States, the second talk by Stefan Wick from the Universitätshospital Zürich in Switzerland, and the third talk by Xhentilo Karaj from Euroclear in Belgium.

Our fourth speakers were Franck Diafouka, Ruth Zonanashvili, and Mithra Gruber from the European Medicines Agency in the Netherlands. Franck shared their experience from establishing a working group on process mining across different EU organizations. Ruth explored process mining for risk assessments. Mithra then connected the various stakeholders of process mining to challenges beyond technical aspects. For example, ethical considerations are essential to avoid staff discrimination by colleagues or management. Furthermore, data protection and privacy must be ensured to comply with EU DPR and other legislation. Watch Franck’s, Ruth’s, and Mithra’s talk to see what it looks like to work on process mining at the European Union.

For this year’s camp, you can get your ticket here.

— See you all in Eindhoven on 13 June!

You can now watch the video recordings from last year’s camp. If you have missed them, here is the first talk by Eric N. Kildea from Radwell in the United States and the second talk by Stefan Wick from the Universitätshospital Zürich in Switzerland.

Our third speaker was Xhentilo Karaj from Euroclear in Belgium. Xhentilo walked us through the phases of an internal audit with process mining. In each phase, Xhentilo examines the challenges and opportunities that process mining brings compared to the classical audit approach. For example, traditionally, the analysis in the Fieldwork phase is based on samples and interviews. In contrast, auditors can use process mining to test the entire data population. In the Clearance phase, process mining changes the relationship with the auditee due to fact-based observations. Watch Xhentilo’s talk to see how a process mining project in audit looks like step by step.

For this year’s camp, you can get your ticket here.

— See you all in Eindhoven on 13 June!

We are happy to announce the release of Disco 4.0.

This update touches almost every part of the Disco experience, bringing expanded functionality, improved stability, and better performance all around. We have also comprehensively modernized Disco’s foundations and dependencies, and we improved the update framework to ensure an even smoother migration going forward.

Thank you all for your ideas, your feedback, and of course your bug reports. Keep ’em coming and, as always, thank you for using Disco!

How to update

We recommend that you update to the latest version of Disco at your earliest convenience. Disco will automatically download and install this update the next time you run it, if you are connected to the internet¹.

If you prefer to install this update of Disco manually, you can download and run the latest installer packages from fluxicon.com/disco/download

Changes

• Process Map:
  • Label start and end edges in case coverage perspective.
  • Improved performance and stability of graph layout.
  • Improved PDF export.
• Statistics: Extended case statistics export with active / passive time and case attributes.
• Charts: Higher-resolution image export.
• Cases: Fixed active time calculation for TimeWarp.
• Audit report: More useful export for unfiltered data sets.
• Excel Import: Improved stability and performance.
• Software Update: Added the option to run assisted manual update.
• Airlift: Improved reliability and performance.
• UI: More complete retina / hiDPI support.
• Octane: Support for very long case IDs.
• Control Center: Improved hardware detection.
• Connectivity:
  • Novel high-performance HTTP client.
  • Proxy settings auto-detection improved.
  • Improved performance and reliability.
  • Ensure functionality for legacy runtimes.
  • Security update.
• Security: Addressed potential vulnerability in Excel import.
• Platform: Java update.

You can now start watching the video recordings from last year’s camp. If you have missed it, here is the first talk by Eric N. Kildea in the United States.

Our second speaker was Stefan Wick from the Universitätshospital Zürich in Switzerland. The hospital wanted to restructure nine business units into three new divisions. The goal was to group existing departments that work closely together in the same division, where possible. Stefan used process mining to analyze the relationship between clinics based on their interactions to ensure the correct placement. Watch Stefan’s talk to see how he had to massage the data to get the views that he needed for his analysis.

For this year’s camp, you can get your ticket here.

— See you all in Eindhoven on 13 June!