In the practice talks at Process Mining Camp, we hear from some of our campers how they applied process mining in different contexts. We have now started to publish the practice talks from last year’s camp. You can already watch the talk from Gerardo and Rafael from BAC in Costa Rica here.

The second speaker was Lieven Bewaert from Atlas Copco in Belgium. Lieven taught us that anyone can be an auditor by applying curiosity and critical thinking. He uncovered a bug in the IT system and relieved an overloaded worker in the purchasing department. Watch Lieven’s talk to see step-by-step how he used process mining as an investigative tool.

To learn more about what Process Mining Camp is like, watch this recap video, where Lieven and Bhawana share their takeaways from last year’s camp. And if you haven’t already, get your ticket for this year’s camp here!

In last week’s Process Mining Café, we talked about comparing processes. Hanna Nesterenko from UKRSIBBANK BNP Paribas Group in Ukraine shared how she analyzed a process at her bank for three different regions.

Hanna analyzed the case durations but also rework, parallel vs. sequential flows, and long waiting times. After understanding the different characteristics of the process in each region, Hanna identified best practices for improving them.

How can you know what you should compare for your own process? Watch the recording of the café here if you have missed it. A big thanks to Hanna and to all of you for joining us!

Contact us anytime at cafe@fluxicon.com if you have questions or suggestions about the café.

Have you seen that the Process Mining Café is also available as a podcast? So, if you prefer to listen to our episodes in your favorite podcast player, you can get them all here.

Sign up for our café mailing list and the YouTube playlist, follow Fluxicon on LinkedIn, or add the café calendar to never miss a Process Mining Café in the future.

The animation in process mining is very powerful because it brings the process to life. You literally see where work is queuing. And you make the process tangible for the people you want to involve in your process improvement project.

But did you know that there are two different types of animation? Watch this 3-minute video to learn the difference between Real-time animation and Synchronized animation in Disco and how they both work.

Process Mining Camp 2024 was different. We expanded the camp to two full days, including discussion roundtables, three hands-on workshops, a boot camp, and lots of time to connect with everyone.

The big benefit of Process Mining Camp is that we learn from each other. One important piece of each camp are the practice talks, where we hear from some of our campers how they applied process mining in different contexts. The practice talks in 2024 were diverse and covered use cases from auditing to customer journeys and RPA bots analysis. You can now start watching the video recordings from last year’s camp.

The first speakers were Gerardo and Rafael from BAC in Costa Rica. They showed how an initial one-man project can have a huge impact. Gerardo and Rafael created 4 million USD more demand deposits in just six months. Watch Gerardo’s and Rafael’s talk to see how they achieved this by boosting data-driven culture through process mining.

This year’s camp will push your own process mining practice to the next level. If you have not registered yet, get your ticket here.

— See you all in Eindhoven on 15 May!

For our upcoming Process Mining Café, we have invited Hanna Nesterenko from UkrSibBank BNP Paribas Group in Ukraine.

Hanna works at a bank with different processes. For example, there are multiple regions, products, or types of clients. From afar, the processes look the same, but some details make them different.

So, how can we best compare these processes? In the café, we give examples and discuss best practices. Join us!

The café takes place this Wednesday, 26 March, at 15:00 CET (Check your timezone here). As always, you don’t need to register. Point your browser to fluxicon.com/cafe when it is time.

Sign up for the café mailing list here to receive a reminder one hour before the session starts. Or add the time to your calendar if you don’t want to miss it.