Process Mining Camp 2022: The Dutch Police

While we are all waiting impatiently for the 12th Process Mining Camp on 21 June this year, we are starting to share the recordings from last year’s camp with you. Time to revisit those stories, refresh your memories, and savor the nice moments. We can’t wait to see you all again this year!

Machteld Oosterhof and Marianne Ravelli from the Politie were the first to take the stage at Process Mining Camp 2022. Watch their talk to see their journey of changing the organizational mindset from making decisions based on guesswork towards being guided by facts.

Making better decisions with process mining

The Police in the Netherlands are composed of ten regional operating units. The human resource (HR) department makes good police work possible by onboarding and supporting all officers and staff to fulfill their daily duty.

Machteld is a business operations specialist, and Marianne is a business controller at the HR shared services center. Traditionally, knowledge workers have been driving process improvements based on their personal expertise and gut feeling. However, most processes in the HR administration are now digitized. Therefore, the ambition is to move towards process improvements that are based on data. Machteld and Marianne share their experiences from three projects, where they showed facts and figures that sometimes confirmed and sometimes refuted assumptions.

Process Mining Camp 2023 takes place on 21 June in Eindhoven and we have a fantastic program for you. Get your ticket by 17 May to benefit from the Early Bird rate and secure your very own camp t-shirt!

Anne Rozinat

Anne Rozinat

Market, customers, and everything else

Anne knows how to mine a process like no other. She has conducted a large number of process mining projects with companies such as Philips Healthcare, Océ, ASML, Philips Consumer Lifestyle, and many others.