Process Mining Camp is where professionals gather to learn from their peers. A place where you can meet fellow explorers and exchange ideas, tips, and experiences. Old-timers and greenhorns alike, this is where we get down to business and share stories from the frontier at the campfire.
Whether you are an expert or have just recently heard of process mining, here you can meet other people who are just as curious and passionate about process mining as you are. Learn about how others are using process mining, and what they have to tell you.
Process mining is used by people all around the world, for hundreds of different use cases. At camp, you will meet people who face the same challenges as you, and exchange experiences. Campers are curious, driven, and nice people who are spearheading process mining initiatives in their organization.
Learn how others are using process mining. We have asked some practitioners to tell us their story. They will share all about their successes, the difficulties they faced, and their best tips and tricks.
Pick up new skills in one of our hands-on workshops and discussion groups. Here you can focus on a topic of your choice and get to know everyone in your group.
Dive into process mining for a whole day, and find out what others in the community are up to. We take care of food and drinks right there, so you can continue that conversation over lunch, coffee, or dinner.
Thank you all for joining us at this year's camp. We have packed up here for the year, but you can always come visit us in the café!
Hungry for more? Sure thing, tiger! Sign up for our camp mailing list to be among the first to find out what's next for camp!
Get your badge and t-shirt, grab a coffee, and get to know the other campers.
Opening Keynote.
Help yourself to a warm lunch buffet, served right outside.
The challenges of using process mining in internal audit.
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Building a process mining community at the European Union.
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Share your experiences with your fellow campers over a nice cup of coffee.
Expand your skills and interact with other process miners in one of our workshops.
Time to refuel and mingle with your fellow campers before the last session.
Share your workshop experiences with the rest of us, and let us know what you learned.
Taking a customer journey with process mining.
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Join us at the barbecue, and grab a drink with your fellow campers.
Process Mining Camp is the first conference worldwide that is focused exclusively on the practical application of process mining.
Listen to information-packed practice talks, and talk shop with other process miners. You will love the enthusiastic atmosphere, and make new friends with process mining enthusiasts from all over the world.
Since 2012, Process Mining Camp has been our annual family meeting for the process mining community.
Every year, hundreds of process miners from all over the world have come together in Eindhoven. Some have joined us from places as far away as Australia, Korea, Brazil, the USA, and Japan.
In 2020 and 2021, we took to the internet for digital summer camps. Since last year, we are back at our Eindhoven campgrounds. Come and join us there again this year!
Practice talks are the heart and soul of Process Mining Camp. We have asked a number of smart process mining professionals to share their knowledge and experiences with you, no holds barred.
Every talk is followed by a discussion with and among the audience, so that we all have the opportunity to share and learn from each other.
The processes at Radwell are not purely pieces of information. Instead, physical machines and spare parts are being sent from one place to another as Radwell stocks, sells, and repairs industrial automation, electronic, and electrical control equipment for plant floor and facility maintenance machinery. Eric analyzes these processes to help managers put data to their intuition for making the right decisions.
Eric Kildea is an International Project Manager at Radwell International. He is well-versed in Agile strategies and has successfully managed projects ranging from office relocations, corporate policy development, company rebranding, data mining, process optimization, mergers, and acquisitions to ERP (Enterprise Resource Planning) changeovers. Each project is unique and can be organized using the proper project management techniques.
The University Hospital Zurich (USZ) is one of the biggest hospitals in Switzerland, and Stefan is a process manager in the business development team. He has used process mining for different projects, including a re-organization and optimizing admission and discharge times. The proper data wrangling was a crucial success factor for applying process mining to these healthcare processes. At camp, he will show concrete examples of some of the data transformations he had to do.
Stefan Wick has been a process manager at USZ for over 14 years. After his Master's degree in Pharmacy almost 30 years ago, he worked at USZ in various areas, from the laboratory to the IT department and quality management. He now uses his experience and analytical skills to support customers and business units in their process improvement projects.
Xhentilo will share the approach he has used for process mining in the internal audit at Euroclear. It starts with the identification of which processes are suitable for process mining. Xhentilo then takes us through the different phases of the audit. He shows the concrete challenges he has encountered in the data collection, the data pre-processing, and the data analysis phases of his audits in the past.
Xhentilo Karaj is Senior Data Analyst at Euroclear. As a data professional with 6+ years of experience working in the Information Technology and Financial Services industries, he enjoys working with information systems and data. Recently, he has been building data products focused on audit process automation and continuous auditing, in the quest of making the internal audit of Euroclear more data-driven.
Franck, Ruth, and Mithra enthusiastically work for the Internal Audit function at the European Medicines Agency based in Amsterdam since 2019. Beyond the use of process mining tools and techniques to support their auditing and risk assessment practices, they will present an interesting case on building process mining capacity within an EU Agency and across several EU bodies through the establishment of a Working Group on Process Mining.
Franck Diafouka is Head of Audit (ad interim) at the European Medicines Agency, which he joined in 2006. Franck is a certified lead auditor with a keen interest in data analytics and innovative thinking. He is one of the co-founders and current chair of the Working Group of Process Mining.
Ruth Zonanashvili is an Internal Audit Officer and Project Manager at the European Medicines Agency, which she joined in 2020. A key part of her role is to develop innovative approaches to implement data analytics in the Internal Audit Function's core work, including process mining in audit and risk assessment. Ruth is one of the co-founders and current secretary of the Working Group on Process Mining.
Mithra Sophie Gruber is a trainee in the Internal Audit function at the European Medicines Agency, which she joined in 2022. Mithra has a background in molecular and microbiology, as well as quality management. She loves to experiment with creative and alternative approaches to find new solutions. She joined the Working Group for Process Mining earlier this year.
Vanessa advises companies on designing, planning, and implementing digital analytics, conversion optimization, and data management. Process mining has become a great asset on top of classical web analytics to get a deeper understanding of the customer journey. At camp, she will show the advantages that process mining has over traditional website analysis tools based on concrete examples.
Vanessa Schindler currently serves as a Digital Analytics Consultant at T4media. In this role, she is responsible for the project management of website personalizations from business requirements to the go-live using A/B tests to validate success. Before this task, she was the project manager for a global tracking concept and rollout in +70 markets, including reporting, ad hoc analysis, and onsite and remote training.
In the afternoon, we get interactive — Join one of our hands-on workshops or discussion groups to get your hands dirty and connect with the community on a deeper level.
Workshops are the perfect opportunity to learn more about a specific aspect or challenge of process mining. After a session packed with interactive learning and discussions, you will come away with new insights — and with actionable knowledge that you can put to use right away.
Franck DiafoukaEuropean Medicines Agency
Ruth ZonanashviliEuropean Medicines Agency
Mithra GruberEuropean Medicines Agency
Process mining does not replace the traditional audit approach. However, it requires some changes and a conscious effort to fit process mining into the existing way of working. In some places, more work is needed. In other places, things get easier.
The goal of this discussion-based workshop is to share openly and learn from each other. You will talk about process mining in auditing and internal control. Discuss your approach, challenges, and questions with other auditors, compliance officers, and risk managers, and exchange your experiences to improve the efficiency and effectiveness of your internal control systems.
Franck Diafouka, Ruth Zonanashvili and Mithra Sophie Gruber enthusiastically work for the Internal Audit function at the European Medicines Agency and have established a Working Group on Process Mining across several EU bodies.
Rudi NiksFluxicon
Achieving your process mining goals requires a solid approach to getting things done. However, there is no one single cookbook for every process mining analysis. Each project could require a different approach to solve certain challenges or eliminate risks of failure.
In this workshop you will learn what the key deliverables are for a process mining project. Work out the best approach given particular technical or organizational conditions, and discuss what you could or should do when these conditions change. A practical and fun way to share experiences and learn the best practices.
Rudi Niks has been one of the first process mining practitioners. He has over ten years of experience in creating value with process mining. At Fluxicon he ensures that Disco miners are the best process miners in the world.
Anne RozinatFluxicon
When you start out with process mining, you often wind up in some kind of chicken-and-egg dilemma: You are supposed to start with questions about your process, but which kinds of questions can you actually answer with process mining?
We will give you 20 typical process mining questions as a starting point, and we will show you how to answer them. In this workshop, you will work hands-on with multiple data sets to understand the different approaches for measuring your process performance, analyzing compliance, and answering other process mining questions.
Anne Rozinat is the co-founder of Fluxicon and working with process mining every day. She has obtained her PhD Cum Laude in the process mining group at Eindhoven University of Technology, and she has given countless process mining trainings over the years.
“Process mining camp is the place to be for process mining practitioners. The camp enables process mining enthusiasts to share practical experiences and learn best practices. Moreover, it facilitates community building through the unique setup of the camp.”
— Prof. Wil van der Aalst
RWTH Aachen, Germany
“If there is an event you should attend to actually learn about process mining, and how it is making a difference by helping organizations to change and adapt faster, this is the one for which you should save the date.”
— Alberto Manuel
ProcessSphere, Portugal
“Especially as a beginner in the field, I found the camp extremely informative, educational and important for me. It was not easy for me to make the trip, but now, afterward, I feel so good and so happy that I made the effort.”
— Prof. Samuel Itzikowitz
COMAS, Israel
“As the founder of the KNVI Special Interest Group on Process Mining I endorse the sharing of knowledge across the process mining community. In my experience, ‘The Camp’ is the place to be if you want to experience the world-wide application of process mining. It's leading edge, realistic and down to earth. A great way to expand your network — and you just might get that breakthrough you needed for conducting successful process mining projects.”
— Frank van Geffen
Rabobank & KNVI, Netherlands
“In our company we are extremely focused on processes, and we see process mining as a valuable technique to quickly understand how processes are executed in reality. The process mining camps have been very important for us to learn about the possibilities and limitations. Rather than process mining as only a ‘technique’, for us, it's the place to listen to other companies revealing their experience with process mining.”
— Ward Steeman
Volvo, Belgium
“Attending process mining camp was a great opportunity to learn from other process mining practitioners in a relaxed and informal setting. Particularly helpful were presentations and discussions around key process mining challenges, including aligning process mining efforts to organizational culture and obtaining and preparing process data.”
— Mitchell Cunningham
Suncorp, Australia
Here are some of our favorite talks from the previous camps. Kick back, and find out for yourself what all the fuzz is about!
Due to Carmen and her team's analysis, the percentage of work orders that are out of window could be decreased from 62% to 5% within just one year.
Joris demonstrated how process mining has helped to cut the lead time of their core production process in half by unlocking relevant process knowledge of key employees who have less of a feeling for statistical methods.
Joris demonstrated how process mining has helped to cut the lead time of their core production process in half by unlocking relevant process knowledge of key employees who have less of a feeling for statistical methods.
Boris applied process mining in the area of logistic process automation. He validated and optimized test scenarios during some of the most critical phases of a project — acceptance testing and operational trials.
You can find more talks from all camps here.
An event like Process Mining Camp deserves an appropriate venue. The Zwarte Doos is a modern building situated in a scenic part of the TU Eindhoven campus close to a small lake, so you can also share a coffee with your fellow campers outside if the weather's nice.
Celebrate a full day of process mining, only a few hundred meters from where this technology was invented. All keynotes and talks will be at the Zwarte Doos, and during our breaks we will also have food and drinks right there.
The Zwarte Doos is located in the very south-western corner of the TU Eindhoven campus, and it can be reached from Eindhoven Central train station by a six minute's walk. If you want to come by car, parking space is available nearby on the university campus.
Next to housing a Grand Cafe, the Zwarte Doos also serves as the university cinema, with a large and modern screening room. This is where the camp presentations are going to be held, so you can expect comfortable seating and a nice, bright projector.
Whether Covid, influenza, or the common cold — your safety is our priority, and we're all not so hot for the conference flu. We will provide N95 masks for everyone, and we encourage you to wear them indoors. From the lunch and dinner buffets, it's only a short step outside, so you can get some fresh air while conversing with your fellow process miners.
If you need a recommendation for a place to stay, consider the following options:
In general, any hotel that is in walking distance to the Eindhoven train station should be fine.
We are Anne and Christian from Fluxicon, and we love process mining. After finishing our PhDs with Wil van der Aalst in Eindhoven, we founded Fluxicon with two goals in mind. For one, we want to build the best process mining software for professionals. At least as important a goal for us is to spread the word about process mining, to grow the process mining community worldwide, and to bring the community closer together. In 2017, we found our perfect third team member Rudi.
For us, Process Mining Camp is that dream come to life. The whole process mining community is coming together in one place. No academic talks, and no sales show. At camp, we focus squarely and exclusively on the practical application of process mining.
In 2012, more than 70 smart and driven people joined us for the first Process Mining Camp. In 2013, we moved Process Mining Camp to the Zwarte Doos and added workshops, and we had a great day with more than 100 process mining enthusiasts from all over the world. In 2014, camp tickets sold out very quickly, and process mining enthusiasts from more than 16 countries came for a varied program including workshops, keynotes, and a panel discussion. In 2015, we moved to the auditorium, bringing process mining enthusiasts from hundreds of different companies and a total of 34 different countries to Eindhoven. In 2020 and 2021, we got together from all around the world for an all-online camp, which was very special and exciting in its own right.
Since last year, we are back to meeting up in person, albeit on a smaller scale to keep it safe. We think you are going to really love this year's camp, and we cannot wait to meet you all in Eindhoven! If there is anything we can help you with preparing for camp, or if you have questions, just shoot us an email at camp@fluxicon.com.
We hope to see you at camp soon,
Process Mining Camp 2023 is organized by Fluxicon.
