Meet the Speakers at Process Mining Camp 2023

Process Mining Camp 2023

The heart and soul of every Process Mining Camp are our practice talks. You will hear from other process miners like yourself, who share what they have been doing. Hear their stories, pick up some of their tricks, and avoid their mistakes in your own process mining projects.

At this year’s camp, on 21 June, you will hear inspiring practice talks from professionals who apply process mining for use cases from process improvement, over auditing, to customer journey analysis.

Get to know the speakers of Process Mining Camp 2023!

Eric N. Kildea, Radwell International (USA)

Eric N. Kildea

The processes at Radwell are not purely pieces of information. Instead, physical machines and spare parts are being sent from one place to another as Radwell stocks, sells, and repairs industrial automation, electronic, and electrical control equipment for plant floor and facility maintenance machinery. Eric analyzes these processes to help managers put data to their intuition for making the right decisions.

Eric Kildea is an International Project Manager at Radwell International. He is well-versed in Agile strategies and has successfully managed projects ranging from office relocations, corporate policy development, company rebranding, data mining, process optimization, mergers, and acquisitions to ERP (Enterprise Resource Planning) changeovers. Each project is unique and can be organized using the proper project management techniques.

Stefan Wick, Universitätshospital Zürich (Switzerland)

Stefan Wick

The University Hospital Zurich (USZ) is one of the biggest hospitals in Switzerland, and Stefan is a process manager in the business development team. He has used process mining for different projects, including a re-organization and optimizing admission and discharge times. The proper data wrangling was a crucial success factor for applying process mining to these healthcare processes. At camp, he will show concrete examples of some of the data transformations he had to do.

Stefan Wick has been a process manager at USZ for over 14 years. After his Master’s degree in Pharmacy almost 30 years ago, he worked at USZ in various areas, from the laboratory to the IT department and quality management. He now uses his experience and analytical skills to support customers and business units in their process improvement projects.

Xhentilo Karaj, Euroclear (Belgium)

Xhentilo Karaj

Xhentilo will share the approach he has used for process mining in the internal audit at Euroclear. It starts with the identification of which processes are suitable for process mining. Xhentilo then takes us through the different phases of the audit. He shows the concrete challenges he has encountered in the data collection, the data pre-processing, and the data analysis phases of his audits in the past.

Xhentilo Karaj is Senior Data Analyst at Euroclear. As a data professional with 6+ years of experience working in the Information Technology and Financial Services industries, he enjoys working with information systems and data. Recently, he has been building data products focused on audit process automation and continuous auditing, in the quest of making the internal audit of Euroclear more data-driven.

Franck Diafouka, Ruth Zonanashvili & Mithra Gruber, European Medicines Agency (Netherlands)

Franck Diafouka, Ruth Zonanashvili & Mithra Gruber

Franck, Ruth, and Mithra enthusiastically work for the Internal Audit function at the European Medicines Agency based in Amsterdam since 2019. Beyond the use of process mining tools and techniques to support their auditing and risk assessment practices, they will present an interesting case on building process mining capacity within an EU Agency and across several EU bodies through the establishment of a Working Group on Process Mining.

Franck Diafouka is Head of Audit (ad interim) at the European Medicines Agency, which he joined in 2006. Franck is a certified lead auditor with a keen interest in data analytics and innovative thinking. He is one of the co-founders and current chair of the Working Group of Process Mining.

Ruth Zonanashvili is an Internal Audit Officer and Project Manager at the European Medicines Agency, which she joined in 2020. A key part of her role is to develop innovative approaches to implement data analytics in the Internal Audit Function’s core work, including process mining in audit and risk assessment. Ruth is one of the co-founders and current secretary of the Working Group on Process Mining.

Mithra Sophie Gruber is a trainee in the Internal Audit function at the European Medicines Agency, which she joined in 2022. Mithra has a background in molecular and microbiology, as well as quality management. She loves to experiment with creative and alternative approaches to find new solutions. She joined the Working Group for Process Mining earlier this year.

Vanessa Schindler, T4media GmbH (Germany)

Vanessa Schindler

Vanessa advises companies on designing, planning, and implementing digital analytics, conversion optimization, and data management. Process mining has become a great asset on top of classical web analytics to get a deeper understanding of the customer journey. At camp, she will show the advantages that process mining has over traditional website analysis tools based on concrete examples.

Vanessa Schindler currently serves as a Digital Analytics Consultant at T4media. In this role, she is responsible for the project management of website personalizations from business requirements to the go-live using A/B tests to validate success. Before this task, she was the project manager for a global tracking concept and rollout in +70 markets, including reporting, ad hoc analysis, and onsite and remote training.

Learn from your fellow process miners!

Whether you are new to process mining or you are a seasoned expert — it is essential to see concrete examples of what others have been doing. It is insightful, inspiring, and it might just give you the idea for your next project!

For any open questions that come up, you can clarify them in the Q&A. Even better, the speakers are here for camp like the rest of us, and they will be there for the whole day. So, you will have plenty of opportunities to talk to them, and to continue the discussion over coffee, lunch, or dinner.

Don’t miss the chance to connect with your peers and learn from their stories – Register for Process Mining Camp here now!

Anne Rozinat

Anne Rozinat

Market, customers, and everything else

Anne knows how to mine a process like no other. She has conducted a large number of process mining projects with companies such as Philips Healthcare, Océ, ASML, Philips Consumer Lifestyle, and many others.