Analyzing the Human Biological Sample Management process for clinical trials

41:02Recorded on 23 June 2022 at TU Eindhoven

Maxime Parres-Albert(GSK Biologicals, Belgium)

Maxime Brochier(GSK Biologicals, Belgium)

Maxime and Maxime improved the speed of the HBSM process for clinical trials of new vaccines using process mining.


In the clinical trial phase of a new medicine or vaccine, blood samples and other samples are collected from the people participating in the clinical trial. Overall, GSK manages millions of samples that go through hundreds of process steps in its Human Biological Sample Management (HBSM) process. It is vital to complete the HBSM process as quickly as possible while maintaining quality requirements.

Maxime Parres-Albert is a senior tech engineer, and Maxime Brochier is a business innovation lead at GSK. Using process mining on clinical operations data, they were able to improve the HBSM process and identify bottlenecks and best practices. For example, clinical test results can now be released faster. They also showed the complex data transformations that they had to perform to get the data in the right shape and shared their change management approach.

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