Robin dives into statistics and shows in detail how he calculates the First Time Yield (FTY) for his quality measurement.
VolkerWessels Telecom designs, builds and maintains telecommunication networks. Quality and timeliness are essential when delivering these network services to their customers.
Robin is a Lean Six Sigma green belt. In his talk, Robin shows how Lean Six Sigma professionals can benefit from including process mining into their toolbox. He examines classical Lean Six Sigma tools next to their corresponding process mining analyses and shows how they supplement and complement each other.
He demonstrates how he calculates the First Time Yield (FTY) and uses the statistical tools of Lean Six Sigma to determine the statistical significance of the discovered bottlenecks. With the combination of both approaches, process mining and Lean Six Sigma, you can create a detailed business case for your improvement opportunities.
Machteld and Marianne share three projects in which the initial assumptions were quite different from the analysis results and ultimate resolutions.
Sjoerd shows us how answering one question generated new, additional questions. And how you need to keep on asking the “why” question until there are no further questions left.
Beth looks at two types of processes: Structured and unstructured processes. She adapts her analysis approach to the type of process.
Maxime and Maxime improved the speed of the HBSM process for clinical trials of new vaccines using process mining.
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