Making better decisions with process mining

Machteld Oosterhof (Politie) and Marianne Ravelli (Politie)

Machteld and Marianne share three projects in which the initial assumptions were quite different from the analysis results and ultimate resolutions.

Peeling the onion: How to move through multiple discovery and analysis cycles

Sjoerd van der Zee (AGCO Finance)

Sjoerd shows us how answering one question generated new, additional questions. And how you need to keep on asking the “why” question until there are no further questions left.

Every process requires a tailor-made analysis approach

Beth Borman (CorVel)

Beth looks at two types of processes: Structured and unstructured processes. She adapts her analysis approach to the type of process.

Making the business case with process mining and Lean Six Sigma.

Robin Schouten (VolkerWessels Telekom)

Robin dives into statistics and shows in detail how he calculates the First Time Yield (FTY) for his quality measurement.

Analyzing the Human Biological Sample Management process for clinical trials

Maxime Parres-Albert (GSK Biologicals) and Maxime Brochier (GSK Biologicals)

Maxime and Maxime improved the speed of the HBSM process for clinical trials of new vaccines using process mining.

Process Mining Camp 2022

23 June 2022 · TU Eindhoven

For the tenth anniversary, the eleventh Process Mining Camp in 2022 took place in the Blauwe Zaal of the auditorium of Eindhoven University of Technology again. We all enjoyed seeing each other in person after two years of online camps. The practice talk speakers shared their experiences from applying process mining to HR processes at the police, over finance, insurance, and telecom, up to the Human Biological Sample Management process for clinical trials of new vaccines.

In the afternoon, we made sure that the campers got the chance to talk to each other. We split into small groups, each formed around topics from process mining in financial services, manufacturing, or healthcare, to use cases like customer journeys and auditing. Other groups discussed responsible process mining or legacy systems.

The weather was lovely. So, most of the groups took their discussions outside. We ended the day with a glorious BBQ dinner in the Hubble café on the TU/e campus.

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