Understanding Complex Development Processes

54:07Recorded on 19 June 2018 at TU Eindhoven

Olga Gazina(Euroclear, Belgium)

Daniel Cathala(Euroclear, Belgium)

As a data analyst at the internal audit department of Euroclear, Olga helped Daniel, an IT Manager, to make his life at the end of the year a bit easier by using process mining to identify key risks.


The fifth talk at Process Mining Camp was given by Olga Gazina and Daniel Cathala from Euroclear. As a data analyst at the internal audit department Olga helped Daniel, IT Manager, to make his life at the end of the year a bit easier by using process mining to identify key risks.

She applied process mining to the process from development to release at the Component and Data Management IT division. It looks like a simple process at first, but Daniel explains that it becomes increasingly complex when considering that multiple configurations and versions are developed, tested and released. It becomes even more complex as the projects affecting these releases are running in parallel. And on top of that, each project often impacts multiple versions and releases.

After Olga obtained the data for this process, she quickly realized that she had many candidates for the caseID, timestamp and activity. She had to find a perspective of the process that was on the right level, so that it could be recognized by the process owners. In her talk she takes us through her journey step by step and shows the challenges she encountered in each iteration. In the end, she was able to find the visualization that was hidden in the minds of the business experts.

More from Process Mining Camp 2018

Deciding Surgery Room Allocations in a Hospital

Fran Batchelor (UW Health)

Fran Batchelor is a Nursing Informatics Specialist who supports the surgical services at three of UW Health’s hospitals. She used process mining to analyze the flow of urgent and emergent surgical cases added to the schedule.

Process Mining at Deutsche Bank

Niyi Ogunbiyi (Deutsche Bank)

Niyi started with process mining on a cold winter morning in January 2017, when he received an email from a colleague telling him about process mining. In his talk, he shared his process mining journey and the five lessons they have learned so far.

Mining a Global Trade Process with Data Science

Dinesh Das (Microsoft)

Dinesh Das is the Data Science manager in Microsoft’s Core Services Engineering and Operations organization. He sees process mining as a silver bullet to achieve this and he shared his learnings and experiences based on the proof of concept on the global trade process.

Controlling Financial Processes at a Municipality

Wim Kouwenhoven (City of Amsterdam)

Wim is a program manager responsible for improving and controlling the financial function at the City of Amsterdam. He shared the five-step approach they used for introducing process mining.

Process Mining and Jira

Marc Tollens (KLM)

As a Sunday afternoon project, Marc collected data from Jira, a project management software for (agile) software development, to see how process mining could be applied to help the teams learn from each other.

Process Miner of the Year 2018

David Baltar Boilève (Hospital Universitario Lucus Augusti)

After tackling the inevitable complexity of any healthcare process through a combination of simplification strategies, the team at HULA were able to reveal bottlenecks that, once removed, can lead to a faster cancer diagnosis.

Skills for Successful Process Scientists

Wil van der Aalst (RWTH Aachen)

The final speaker at Process Mining Camp 2018 was Wil van der Aalst, the founding father of process mining. In his closing keynote, Wil talked about the updated skill set that process and data scientists need today.

Explore Process Mining Camp 2018

© 2024 by Fluxicon BV, all rights reserved.
You can read our privacy policy here.

Page created in 18.9 ms.