Process Mining Camp 2017

Come join us at camp!

Process Mining Camp is where professionals gather to learn from their peers. A place where you can meet fellow explorers and exchange ideas, tips, and experiences. Old-timers and greenhorns alike, this is where we get down to business and share stories from the frontier at the campfire.

Whether you are an expert or have just recently heard of process mining, here you can meet other people who are just as curious and passionate about process mining as you are. Learn about how others are using process mining, and what they have to tell you.

tent iconMeet the community

Process mining is used by people all around the world, for hundreds of different use cases. At camp, you can meet people who face the same challenges as you, and exchange experiences. Campers are typically curious, driven, and nice people who are spearheading process mining initiatives in their organization.

tent iconPractice Talks

Learn how others are using process mining. We have asked some practitioners to tell us their story. They will share all about their successes, the difficulties they faced, and their best tips and tricks.

tent iconHands-On Worshops

Pick up new skills in one of our hands-on workshops, where seasoned experts will help you dive deep on a focus topic of your choice.

tent iconProcess Mining all day

Dive into process mining for two days, and find out what others in the community are up to. We take care of food and drinks right there, so you can continue that conversation over lunch, coffee, or dinner.

29 & 30 June 2017

TU/e Auditorium, Eindhoven

9:00 – 19:00

All talks are in English.

  • Meet your fellow process miners.
  • Learn from honest practice talks.
  • Get your hands dirty in one of our hands-on workshops.
  • Continue the conversation over lunch and dinner on-site.

Tickets start at € 99,- (excl. VAT)

Early bird catches shirt

Register before 9 June
and get your camp t‑shirt!

Breaking it down ·The Camp Program


Thursday, 29 June

9:00

Registration

Get your badge and t-shirt, grab a coffee, and get to know the other campers.

10:00

Anne Rozinat· Fluxicon

Opening keynote.

10:30

Remco Bunder & Jacco Vogelsang· Nederlandse Spoorwegen

A whole company gets infected with the process mining “bug” in just one year.
Read more...

11:15

Sebastiaan van Rijsbergen· Nationale Nederlanden

The organizational change journey at Nationale Nederlanden.
Read more...

12:00

Lunch

Help yourself to a warm lunch buffet, served right outside the camp room.

13:00

Wilco Brouwers & Dave Jansen· CZ

Audit professionals lead the way with process mining at CZ.
Read more...

13:45

Gijs Jansen· Essent

Building bridges between the IT and business side using process mining.
Read more...

14:30

Coffee break

Share your experiences with your fellow campers over a nice cup of coffee.

15:15

Roel Blankers & Wesley Wiertz· VGZ

Health insurance VGZ used Lean Six Sigma to improve the dental care process.
Read more...

16:00

Mick Langeberg· Veco

Precision metal manufacturer Veco discovered a process they did not even know they had.
Read more...

16:45

Process Miner of the Year awards

Showcasing the most inspiring and transformative Process Mining project of the year.
Read more...

17:30

Dinner

Enjoy a warm dinner buffet, and socialize with your fellow campers over drinks.


Friday, 30 June

9:00

Workshops· Session 1

  • Workshop 1 is held in room CZ 13 A.
  • Workshop 2 is held in room CZ 13 B.
  • Workshop 3 is held in room VAK F.
  • Workshop 4 is held in room CZ 12.

10:30

Coffee break

Grab a cup of hot coffee and mingle with your fellow campers.

11:00

Workshops· Session 2

  • Workshop 1 is held in room CZ 13 A.
  • Workshop 2 is held in room CZ 13 B.
  • Workshop 3 is held in room VAK F.
  • Workshop 4 is held in room CZ 12.

12:30

Lunch

Ample time to discuss what you learned at our warm lunch buffet.

14:00

Closing

All practice, no preaching ·Meet the family

Process Mining Camp is the only conference worldwide that is focused exclusively on the practical application of process mining.

Listen to information-packed practice talks, and talk shop with other process miners. You will love the enthusiastic atmosphere, and make new friends with process mining enthusiasts from all over the world.

Frank van Geffen (Rabobank) at Process Mining Camp 2013
Youri Soons (Auditdienst Rijk) at Process Mining Camp 2013
Wil van der Aalst (TU Eindhoven) at Process Mining Camp 2013

Photos © 2013 Jan Taco te Gussinklo

Lalit Wangikar (CKM Advisors) at Process Mining Camp 2013

Since 2012, Process Mining Camp has become the annual family meeting for the process mining community.

Last year, more than 210 process mining enthusiasts from 165 companies came to Eindhoven from 20 different countries, some from places as far away as Australia, the USA, and South Korea.

Tales from the frontier ·Talks you will remember

Practice talks are the heart and soul of Process Mining Camp. We have asked a number of smart process mining professionals to share their knowledge and experiences with you, no holds barred. Every talk is followed by ten minutes of discussion with the audience, so that you can get the answers you need.

Remco Bunder & Jacco VogelsangNederlandse Spoorwegen

NS is the Dutch Railways company and keeps the Netherlands on the move, making the journey from door to door for all passengers as pleasant and environmentally friendly as possible.

Remco Bunder and Jacco Vogelsang are pioneering information analysts. They started experimenting with process mining by looking for value in every event log they could put their hands on. They have astonished their organization with surprising insights, showing unexpected uses of the station lockers, and unveiling hidden improvement opportunities at the train stations in the Netherlands.

Gijs JansenEssent

Essent is an energy supplier for electricity, gas, and other energy products such as solar panels for 2.5 million consumers and businesses in the Netherlands and Belgium.

Gijs Jansen is a business intelligence specialist. For him, building bridges between data and business value does not end with undeniable insights. Putting these insights into the hands of the right people, led by the right leaders, guided by the right specialists, really resulted in impactful changes. Don’t wait on the side-lines, get out there and be involved.

Wilco Brouwers & Dave JansenCZ

CZ is a non-profit health insurance company that serves more than 3.4 million customers. Providing good, affordable care available for everyone is their mission.

Wilco Brouwers and Dave Jansen are looking into the future of their way of working as an auditor. They see the business becoming mainly digital, producing more and more data. Auditors are in the transition of using data in their audit work and, in their talk, Dave and Wilco will share their experiences with the use of process mining as an audit professional today.

Sebastiaan van RijsbergenNationale Nederlanden

With over 170 years of experience in financial services and servicing more than 5 million customers, Nationale Nederlanden is one of the largest financial services providers in the Netherlands.

Sebastiaan van Rijsbergen is a project and change manager. He really knows how to start something new and, step by step, impact the whole organization. From his process mining journey we can learn how involving multi-disciplinary teams, an iterative approach, and data governance are key to scale up your process mining success.

Mick LangebergVeco

Veco is a precision metal manufacturer. Process miner of the Year 2016, Joris Keizers, previously showed how Veco was able to reduce the production lead time from 10 weeks down to 2 weeks. But they were just getting started.

Mick Langeberg is a supply chain manager and he continued the process mining success at Veco. He found unexpected opportunities for growth in their New Product Development process, which could be radically shortened as a result of his analysis and a shift in priorities for the whole organization.

Roel Blankers & Wesley WiertzVGZ

At the health insurance cooperation VGZ, putting the patient first and focusing on removing waste and unnecessary excess is needed to deliver affordable and qualitative care in the future.

Roel Blankers, senior Lean consultant, and Wesley Wiertz, IT Auditor and data specialist, have a true eye for improvement. In their talk, they will show us how process mining is a great addition to the Lean tool box. Using process mining, they were able to analyse in days and have improvement results within weeks.

Intensive Care ·Join one of our Hands-On Workshops

This year’s Process Mining Camp will be the very first to run for two straight days.

After a full day of listening to practice talks and interacting with your peers, you can join a selection of hands-on workshops and get your hands dirty on day two (30 June). Here, smaller groups of participants will get the chance to dive into various process mining topics in depth, guided by an experienced expert.

You can choose between four half-day workshops. The workshops take place in the morning and all four workshops will run in parallel (so, you need to pick one). The workshop day will be closed with a lunch buffet and coffee, so that by 14:00 you are ready to start your journey back home.

Workshop 1 ·What can process miners learn from Lean Six Sigma?

Joris KeizersVeco

You probably recognize the feeling when you finally have your (first) event log available: “Yes! Now I can really start making some nice analyses with process mining”. This euphoric feeling — together with the drive to deliver results — can be the reason that you skip the validation of the accuracy and precision of your event log. This is a serious risk for the success of your project: The bigger the gap between the real-life process and the data, the less valid are the conclusions from your analyses.

In this workshop, you will work on two assignments to better understand the impact of data quality and how the tools of Six Sigma can be of help. In the first assignment, you will be looking for typical data quality errors in the timestamps, based on your own process mining project. In the second assignment, you will be doing an experiment and apply a gage R&R-study to evaluate the measurement error when using attribute data. This can be of help when you, for example, want to discover how the process differs for making good or bad products.

Joris Keizers, process miner of the year 2016, has over 15 years of experience as a master black belt. As an operational manager at Veco precision metals he applied process mining in combination with Six Sigma to cut the lead time for their production process in half.

Workshop 2 ·How do I create an event log from a database?

Mieke JansHasselt University

Extracting the data from the information systems is one of the hurdles when starting with process mining. Most of the time we know that the data is captured in our ERP, CRM or other systems, but it is often hidden in separate tables in the database. How do we get this data into a format that that we can use for process mining?

In this workshop, you will experience the challenges of data preparation for process mining. You will be guided in creating an event log from raw data in 7 steps. You will see that this is not only a technical challenge but that the decisions that you make along the way have a great impact on your process mining analysis. Even if you are not the person who will perform this data magic in your organization in the end, it is still really helpful to understand the choices that are involved and the impact they will have.

Mieke Jans is assistant professor at the Business Informatics research group of Hasselt University, Belgium. The topic of her PhD thesis was applying data mining and process mining for internal fraud risk reduction. She regularly gives process mining lectures and workshops at business schools and has a lot of experience with process mining projects in the audit context.

Workshop 3 ·What kind of process miner am I?

Rudi NiksFluxicon

We process miners often approach existing challenges in completely new ways. Innovating and exploring at the same time, and giving others new perspectives on often highly debated topics. This is a lot of fun, but learning new skills and convincing others of your new vision can also be frustrating.

In the first part of this workshop you will learn what kind of process miner you are: What is your unique combination of skills that make you successful? And what can you learn from others? In the second part, we look at the characteristics of the organization in which process miners flourish and discuss what is holding you back. From our great successes and biggest failures, we can draw 5 best practices that can make us even better process miners.

Rudi Niks has been one of the first process mining practitioners. He has over 10 year of experience in creating value with process mining. At Fluxicon he ensures that the Disco miners are the best process miners in the world.

Workshop 4 ·What questions can I answer with process mining?

Anne RozinatFluxicon

When you start out with process mining, it is often a bit of a chicken and egg problem: You are supposed to start with questions about your process, but which kinds of questions can you actually answer with process mining?

We will give you 20 typical process mining questions as a starting point and show you how to answer them. In this workshop, you will work hands-on with multiple data sets to understand the different approaches for measuring your process performance, analyzing compliance, and answering other process mining questions.

Anne Rozinat is the co-founder of Fluxicon and working with process mining every day. She has obtained her PhD Cum Laude in the process mining group at Eindhoven University of Technology and has given more than 100 process mining trainings over the past years.

Vox populi ·What previous years' campers are saying

Wil van der Aalst

“Process mining camp is the place to be for process mining practitioners. The camp enables process mining enthusiasts to share practical experiences and learn best practices. Moreover, it facilitates community building through the unique setup of the camp.”

— Prof. Wil van der Aalst

TU Eindhoven, The Netherlands

Alberto Manuel

“If there is an event you should attend to actually learn about process mining, and how it is making a difference by helping organizations to change and adapt faster, this is the one for which you should save the date.”

— Alberto Manuel

ProcessSphere, Portugal

Samuel Itzikowitz

“Especially as a beginner in the field, I found the camp extremely informative, educational and important for me. It was not easy for me to make the trip but now, afterwards, I feel so good and so happy that I made the effort.”

— Prof. Samuel Itzikowitz

COMAS, Israel

Frank van Geffen

“As chairman of the Dutch NGI-NGN Special Interest Group on Process Mining I really endorse the sharing of practices and knowledge across the process mining community. My experience from previous years is that ‘The Camp’ is the place to be if you want to experience the world wide application of process mining. It's leading edge, realistic and down to earth. A great way to expand your network and you just might get that breakthrough you needed to further your efforts in conducting successful process mining projects.”

— Frank van Geffen

Rabobank & Ngi, Netherlands

Ward Steeman

“In our company we are extremely focused on processes, and we see process mining as a valuable technique to quickly understand how processes are executed in reality. The process mining camps have been very important for us to learn about the possibilities and limitations. Rather than process mining as only a ‘technique’, for us it's the place to listen to other companies revealing their experience with process mining.”

— Ward Steeman

Volvo, Belgium

Mitchell Cunningham

“Attending process mining camp was a great opportunity to learn from other process mining practitioners in a relaxed and informal setting. Particularly helpful were presentations and discussions around key process mining challenges including aligning process mining efforts to organisational culture and obtaining and preparing process data.”

— Mitchell Cunningham

Suncorp, Australia

Primus inter pares ·Process Miner of the Year

Have you completed a successful process mining project in the past months that you are really proud of? A project that went so well, or produced such amazing results, that you cannot stop telling anyone around you about it? You know, the one that propelled process mining to a whole new level in your organization? We are pretty sure that a lot of you are thinking of your favorite project right now, and that you can’t wait to share it.

We want to help you showcase your best work and share it with the process mining community. This is why we introduced the Process Miner of the Year awards last year. In 2016, a team from Veco won Process Miner of the Year 2016 with a great process mining success story.

This year's best submission will receive the prestigious 2017 award at this year’s Process Mining Camp. Do you have a great process mining success story? Click here and find out how to submit it for awards consideration at our blog.

Campsite ·TU/e Auditorium

An event like Process Mining Camp deserves an appropriate venue. What better campsite to choose than the TU Eindhoven (TU/e), the place where process mining was invented?

This year's camp will take place in the TU/e Auditorium (Blauwe Zaal). You can expect comfortable seating, a nice, roomy area with lots of air to breathe, and a professional projector and sound equipment.

The auditorium is located in the south-western corner of the TU Eindhoven campus, and it can be reached from Eindhoven central train station by a 8 minute's walk. If you want to come by car, parking space is available nearby on the university campus.

Blauwe Zaal @ TU/e Auditorium

  • Come by train: The train station is Eindhoven Centraal. Leave the station on the northern side (where buses stop), and turn right. You can see the university buildings in a few minutes' distance. Cross at the traffic lights, and follow the scenic path. The Auditorium is on your left, about thirty meters after crossing a small bridge. (Click here for a map).
  • Come by plane: Eindhoven has an airport serviced mostly by smaller airlines. Bus routes connect the airport to the central train station. If you come in via Amsterdam's Schiphol Airport, there are train connections directly to Eindhoven central station every 30 minutes, leaving from a station right below the ground floor of the airport. Travel time is about 90 minutes.
  • Come by car: When you are on the TU Eindhoven campus, look for a tall, green building, it is right opposite of the Auditorium. Also, you may want to print the campus map here. Parking on the campus is € 7,50 per day (paid in cash, or by debit card).

Are you staying overnight?

If you need a recommendation for a place to stay, consider the following options:

In general, any hotel that is in walking distance to the Eindhoven train station should be fine.

Anne Rozinat and Christian W. Günther from Fluxicon

Your hosts for the day

We are Anne and Christian from Fluxicon, and we love process mining. After finishing our PhDs with Wil van der Aalst in Eindhoven, we founded Fluxicon with two goals in mind. For one, we want to build the best process mining software for professionals. At least as important a goal for us is to spread the word about process mining, to grow the process mining community worldwide, and to bring the community closer together.

For us, Process Mining Camp is that dream come to life. The whole process mining community is coming together in one place for a day. No academic talks, and no sales show. At camp, we focus squarely and exclusively on the practical application of process mining.

In 2012, more than 70 smart and driven people joined us for the first Process Mining Camp. In 2013, we moved Process Mining Camp to the Zwarte Doos and added workshops, and we had a great day with more than 100 process mining enthusiasts from all over the world. In 2014, camp tickets sold out very quickly, and process mining enthusiasts from more than 16 countries came for a varied program including workshops, keynotes, and a panel discussion. In 2015, we moved to the auditorium to make more room, and 173 people from 17 different countries joined us at camp. Last year, more than 210 process mining enthusiasts from 165 companies in 20 different countries made the trip to Eindhoven.

We think you are going to really love this year's camp, and we cannot wait to meet you in Eindhoven! If there is anything we can help you with preparing for camp, or if you have questions, just shoot us an email at anne@fluxicon.com.

We hope to see you at camp soon,

TU Eindhoven IEEE Task Force on Process Mining Data Science Center Eindhoven

Process Mining Camp 2017 is supported by Eindhoven University of Technology,
the IEEE Task Force for Process Mining, and the Data Science Center Eindhoven.

Fluxicon logo

Process Mining Camp 2017 is organized by Fluxicon.