DHL has reduced their audit time by 25% in comparison to classical data analytics, by using process mining to analyze the quality of their own audit process.
Deutsche Post DHL Group is the world’s leading logistics and mail communications company. The mail division delivers approximately 70 million letters in Germany, six days a week, and provides services across the entire mail value chain.
Marc Gittler and Patrick Greifzu are a Senior Audit Manager and Audit Manager in the Corporate Internal Audit team of DHL Group, Germany. Their view is that due to the increasing amount of data and process complexity a sample-based testing approach is no longer adequate.
Marc and Patrick did not only analyze the efficiency of the parcel delivery process based on hundreds of millions of events, but they also used process mining to analyze the quality of their own audit process.
Jan shares his journey of establishing process mining as a methodology to improve process performance and compliance, to grow their business, and to increase the value in their operations.
As a business analyst in Zimmer Biomet’s operational intelligence team, Giancarlo has introduced process mining to analyze the material flow in their production process.
Paul shows how they could help their customer WoonFriesland to improve the housing allocation process by analyzing the data from Zig's platform.
Due to Carmen and her team at Telefónica, the percentage of work orders that are out of window could be decreased from 62% to 5% within just one year.
Lucy knows that the automation of the loan application process at ALFAM should make the process more efficient. But in practice she sees that departments and teams have been struggling.
Find out how to bridge the gap between business and IT, so that they work closely together to accomplish a common goal.
With great power comes great responsibility. Without taking proper care, the results of a data analysis could negatively impact citizens, patients, customers and employees.
Veco is the world leader in manufacturing customized precision parts via electroforming, photo-etching and laser cutting. They receive the Process Miner of the Year 2016 award for a project in their electroforming department.
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