Process Mining at AE

19:42Recorded on 4 June 2012 at TU Eindhoven

Bram Vanschoenwinkel(AE, Belgium)

Bram is one of the process mining veterans. He shares tips, tricks, problems he encountered, and lessons learned.

Synopsis

Bram Vanschoenwinkel is a Business Architect at AE. Bram first heard about process mining in 2008 or 2009, when he was searching for new techniques with a quantitative approach to process analysis. By now he has completed several projects in payroll accounting, public administration, and postal services.

The discovered AS IS process models are based on facts rather than opinions and, therefore, serve as the ideal starting point for change. Bram uses process mining not as a standalone technique but complementary and in combination with other techniques to focus on what is really important: Actually improving the process.

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