Mieke has not only a PhD in process mining, but also lots of experience with auditing projects. She shares the seven steps she is using in her process mining projects in an audit context.
Mieke Jans is a Manager at Deloitte Analytics Belgium. She learned about process mining from her PhD supervisor while she was collaborating with a large SAP-using company for her dissertation.
Mieke extended her research topic to investigate the data availability of process mining data in SAP and the new analysis possibilities that emerge from it. It took her 8-9 months to find the right data and prepare it for her process mining analysis. She needed insights from both process owners and IT experts. For example, one person knew exactly how the procurement process took place at the front end of SAP, and another person helped her with the structure of the SAP-tables. She then combined the knowledge of these different persons.
Frank tells all about the added value he has found at the Rabobank. He also talks about organizational challenges, like identifying the right people.
Léonard is setting up an internal control system using process mining at the City of Lausanne. He talks about the benefits of process mining in a resource-constrained environment.
Wim shares his experiences from a pilot project in the audit department of the Ministry of Finance in the Netherlands.
Bram is one of the process mining veterans. He shares tips, tricks, problems he encountered, and lessons learned.
Process mining is an interactive activity. Anne shows us how a typical process mining analysis looks like, live on stage.
Wil is heading the leading process mining research group at Eindhoven University of Technology. He gives an exclusive overview about the current research in his group.
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