Process Mining Camp is already in two weeks! The full program for 14-16 May is now available here.
In addition to practicing your process mining skills hands-on, you will meet other process mining professionals to learn from them.
One of the traditions at camp are the practice talks. At this year’s camp, you will hear from the following process miners about their experiences:
Planning scarce resources based on actual usage patterns
Martine Truijman & Stanley Wirjadi (Maastricht UMC+, The Netherlands)
Martine Truijman and Stanley Wirjadi work at Maastricht UMC+. Martine is a neurologist and advisor on capacity management. Stanley is a data analyst. As an academic hospital, Maastricht UMC+ uses its MRI scanners both for research and for diagnosis and treatment purposes. The scanners are a scarce resource everyone wants to utilize in the best possible way.
At camp, Martine and Stanly show how they apply process mining to the logging of the MRI scanners. They discover the procedures and their variations for different types of scans. As a result, their more profound understanding of the actual usage allows them to create benchmarks and make optimal use of their capacity.
Creating a team of improvement advocates
Linda Jantz (BVV Pension Management GmbH, Germany)
BVV is Germany’s largest pension fund for the financial industry and a company with nearly 125 years of tradition. They run processes, and they make decisions. However, until a few years ago, data played a minimal role. What insights remained hidden? How could they be unlocked?
Linda Jantz leads a multi-disciplinary team in the customer service department that she is evolving into advocates of process improvement. Using process mining, they identify inefficiencies and transform scattered data into actionable insights. At camp, Linda shares how she fosters a culture of continuous optimization using workshops. By actively involving operational staff, she ensures that changes are shaped by those most familiar with the processes.
Using process mining for assurance engagements
Lucas Vousten (Joanknecht, The Netherlands)
Lucas Vousten started the IT audit and assurance service line at Joanknecht in 2010. Since then, he has been bridging the gap between traditional accountancy and modern technology. He applies process mining in audits, IT security & privacy, and governance risk & control.
At camp, Lucas shows how he leverages process mining to enhance the efficiency and reliability of financial audits and ISAE 3402 and SOC2 assurance engagements. His approach improves auditing processes and provides valuable insights into the performance of IT processes.
Exploring experimental approaches to processes visualization
Shinobu Saito (NTT, Japan)
NTT is a multinational corporation headquartered in Japan. One of their services, DX services, supports the advancement of customers’ businesses and business processes. Shinobu Saito is a distinguished researcher at the NTT Computer and Data Science Laboratories.
At camp, Shinobu presents ProcessCity, a three-dimensional approach to process visualization. He shows how they use Disco and ProcessCity together to move between analytic and spatial views of the process through different departments.
Building trust and overcoming stakeholder concerns
Daniel Kaße (VKPB, Germany)
VKPB provides pension benefits to pastors and church civil servants. Daniel Kaße is responsible for optimizing quality and operational processes. Data protection and the works council (the employee representatives) play a vital role in all parts of their digitalization strategy.
When Daniel wanted to use process mining in one of his projects, he realized that multiple people had concerns about his use of process mining. At camp, Daniel shares how he addressed these concerns from data protection, the works council, and the operational managers.
Unveiling hidden process behavior
Iris Beerepoot (Utrecht University, The Netherlands)
Iris Beerepoot is an Assistant Professor in the Process Science research group at Utrecht University. In her talk, she explores how process behaviors that do not typically appear in event logs can shape — and sometimes distort — process mining insights.
Drawing on various studies that leverage alternative data sources and methods beyond traditional event logs, she highlights the hidden dimensions of process behavior that often go unnoticed. She reflects on the risks of drawing conclusions from incomplete data and the potential biases this introduces.
At camp, she offers practical guidelines for interpreting process mining results in light of missing information. She also provides strategies to prevent premature termination of process mining initiatives by ensuring a more comprehensive and accurate understanding of processes.
→ See you all in Eindhoven very soon. If you have not signed up yet, you should get your ticket now!
Christian W. Günther
Product, development, and everything else
Christian creates software which is easy to use, performs great, and is easy on the eyes. He also handles most things design or AV around Fluxicon.
info@fluxicon.com