Process Mining Camp 2021: Thursday

Process Mining Camp 2021

This year’s Process Mining Camp is just around the corner. See the program here and sign up now!

To get ready for camp, you can watch the recordings of Process Mining Camp 2021. If you have missed them before, watch the kick-off of last year’s camp, the audit day, and the manufacturing day. Today, we bring you the recordings of the fourth day. The Thursday was all about process mining in telecommunications.

It started with the presentation by Gary Bonneau from Cox Communications, who showed how he got from disparate data sources to end-to-end process visibility. Gary and I then talked about data autonomy and skills with the Process Mining Camp speaker and process miners of the year Carmen Lasa Gómez from Telefónica and Javier García Algarra from U-tad University.

End to End Process Analysis

Cox Communications is an American company that provides digital cable television, telecommunications, and home automation services in the United States. Gary is a senior manager for product operations at Cox Business (the business side of Cox Communications).

Gary has been working in the telecommunications industry for over two decades and — after following the topic for many years — is a bit of a process mining veteran as well. Now, he is using process mining to visualize his fulfillment processes. The business life cycles are very complex. Multiple data sources must be connected to get the complete picture of the end-to-end process. At camp, Gary showed how process mining allows him to analyze his process by himself, independently from the IT department.

Process Mining Café: Make Your Data Work

Process mining provides a new autonomy to process owners who can finally analyze their own process without long IT projects or consultant teams.

Together with Carmen, Javier, and Gary, we discuss who owns the process mining data, how to get access to data to analyze on your own, and what kind of skill profile an independent process miner has.

Stay tuned for the videos from the last day of camp.

Process Mining Camp takes place on Thursday, 23 June 2022. Add the time to your calendar and register now for this year’s camp!

Anne Rozinat

Anne Rozinat

Market, customers, and everything else

Anne knows how to mine a process like no other. She has conducted a large number of process mining projects with companies such as Philips Healthcare, Océ, ASML, Philips Consumer Lifestyle, and many others.