Since the very first camp in 2012, we have put the people who use process mining at the center of camp, to tell us about their practical experiences. We want to hear what worked well and what they achieved. But we also want to know what did not go so well – often, it is these difficulties and failures that we can learn from the most.
This year, we are happy to have four teams of practitioners from very different application areas at camp. After each of their practice talks we will have a breezy live Q&A. The questions and discussion continue in our campfire Slack, where you can mingle with your fellow campers. Ask our speakers all the questions you have, whenever you feel like it. And of course, on the last day of camp, we are looking forward for Wil van der Aalst’s closing keynote to give us plenty of food for thought for a long, hot summer.
Add the camp to your calendar to make sure you are not missing any of the sessions. And if you haven’t registered yet, sign up for Process Mining Camp 2021 now!
As an appetizer, keep on reading for a preview of this year’s practice talks!
How analysts and domain experts complement each other
Daan Jabroer, Volksbank
For more than eleven years, Daan has worked on architecting, (re)designing, modeling, and improving the business processes at various banks. The processes are constantly changing and process mining is a great tool to explore the impact of these changes over time. However, for Daan, the real value lies in the collaboration between the process mining analyst and the domain expert. Only together they are able to learn new things and question the status quo.
Tame the complexity by focusing on the right questions
Jasmine Handler & Andreas Preslmayr, City of Vienna
Last year, Jasmine and Andreas audited one of Austria’s largest infrastructure groups: The Wiener Stadtwerke. In this audit, they used process mining to evaluate the correctness, compliance, efficiency, and expediency of the control system. At camp, Jasmine and Andreas will share their approach and best practices. They will show how they got from the raw data to concrete insights and recommendations from an audit perspective.
Managing productivity in the digitized industry
Minh Chau Nguyen & Klaus Kühnel, Wacker Chemie AG
Minh Chau and Klaus have seen how process mining complements existing analysis tools in the toolbox of a productivity manager in the era of digitized industries. They will show two concrete cases from analyzing the polysilicon production process at Wacker. One of the projects has resulted in saving the company 17 million Euros per year and the other one lead to a cost reduction of 400 thousand Euros per year.
From disparate data sources to end-to-end process visibility
Gary Bonneau, Cox Communications
Gary has been working in the telecommunications industry for over two decades and — after following the topic for many years — is a bit of a process mining veteran as well. Now, he is putting process mining to use to visualize his own fulfillment processes. The business life cycles are very complex and multiple data sources need to be connected to get the full picture. At camp, Gary will share the dos and don’ts and take-aways of his experience.
Man or Machine: Hybrid Intelligence
Closing Keynote by Wil van der Aalst, RWTH Aachen
Process mining is not a magic wand. It is a discipline that requires a smart human being who can make the connection between the data and the underlying business process — with the help of the process mining tool. You have to apply your domain knowledge to interpret the results and develop improvement ideas.
Pundits love to tell us which professions will be replaced by robots any day now. All the while, the smart devices in our pockets and at home are not as smart as we would like them to be. Where exactly lies the boundary between what machines can do, and what will humans continue to do well into the future? In his closing keynote, Wil explores the questions of where technology outperforms humans, where human intelligence is needed, and where both blend together to combine the best of both worlds.
Wil van der Aalst is the founding father of process mining. When he started to work on “workflow mining”, as it used to be called way back, nobody believed the necessary data even existed. As a full professor at RWTH Aachen University, Wil has supervised countless PhD and Master students on the topic and is head of the IEEE Task Force on Process Mining. He is the author of the book “Process Mining: Data Science in Action” and the creator of the popular Process Mining MOOC.
View the full program for Process Mining Camp 2021 and sign up now!