This is Flux Capacitor, the company weblog of Fluxicon.
You can find more articles here.

You should follow us on Twitter here.

Success Criteria for Process Mining 2

This article has been previously published as a guest article on KDnuggets, on the Data-Science-Blog (German), in the AutomatiseringGids (Dutch), and in the Process Mining News.

By using Process mining, organizations can see how their processes really operate. The results are amazing new insights about these processes that cannot be obtained in any other way. However, there are a few things that can go wrong.

Process mining doesn’t usually begin as a top-down initiative. Typically, there are a few enthusiastic people who want to do something with it. When they start a process mining initiative within their organization, they need to bypass the following classic pitfalls.

First of all: Being too fascinated with the technology itself can lead to an inability to show the added value from a business perspective. Secondly: An unrealistic image of the data availability, coming from the promise of Big Data, can lead to overblown expectations. And the third pitfall: Due to a wrong understanding of what process mining can do, the first project is often too ambitious in scope. Too much is being promised and it takes too long before the first results can be shown. This undermines the belief within the business that process mining produces a good ROI. A failed project then not only leads to a decrease in the entrepreneurial and innovative spirit among the process mining enthusiasts, but there is also the risk that process mining will not be picked up again in a new project for years.

In this article, Frank van Geffen and Anne Rozinat give you tips about the pitfalls and advice that will help you to make your first process mining project as successful as it can be.

Success Factors

So, how can you make sure that your process mining initiative is successful? What makes the difference between success and failure? We provide you with a roadmap (see Figure 1) and discuss four success factors.


Figure 1: Roadmap to making your process mining project successful

Success factor No. 1: Focus on the business value

Success factor No. 2: Start small, think big


Figure 2: To fully communicate what process mining is, you need to understand what Process Mining is not

Success factor No. 3: Work hypothesis-driven and in short cycles

Success factor No. 4: Facts don’t lie

Because of all these challenges you can sometimes lose track of the great possibilities that process mining provides. But don’t despair and look forward to an exciting journey!

With process mining it is possible to look at your processes at a much more detailed level. You connect to the real processes and you analyze them based on facts. And after each process change, the analysis can be repeated quickly and easily.

Take these success factors into account and you will be amazed by what process mining can do! Download the process mining software Disco to get started and consider joining one of our process mining trainings to learn the full methodology for a successful process mining project.

Comments (2)

Very well articulated ..

Thanks, Hierendra!


Leave a reply