Process Mining — Low in Hype, High in Value

For those of you who have missed this, Paul Harmon, executive editor and founder of the popular Business Process Trends site, has recently created a first BPTrends Hype Matrix:

BPTrends Hype Matrix

In this hype matrix, he places Process Mining in the Low Hype - High Value corner. You can read the full article here.

About Process Mining, Paul Harmon writes:

I suspect that, eventually, Process Mining capabilities will become incorporated in most BPMS products and that, in the future, managers will become accustomed to using this technology to examine certain types of processes when they look for bottlenecks.

He also writes that process mining requires an individual with considerable technical sophistication to make use of it, which I agree with. I am glad he recognizes Process Mining as an important new technology that is “being very modestly hyped”.

So do you think that Process Mining is being hyped? And if so, in which way?

Anne Rozinat

Anne Rozinat

Market, customers, and everything else

Anne knows how to mine a process like no other. She has conducted a large number of process mining projects with companies such as Philips Healthcare, Océ, ASML, Philips Consumer Lifestyle, and many others.